Managed IT Support Services and Solutions in India

Gain Critical Managed IT Support with Our Extensive Managed IT Solutions

A managed IT service provider can bring great value to your business provided you are spot on in identifying their skills, processes, and resources. While it is easy to get misled by the glitter, it’s important not tobecause the success of your company is intertwined with the capabilities of your chosen service provider.

At getSmartcoders, we offer you all that you need to assess the quality of a managed IT company on a platter. We provide you with a glimpse into our skills, the technologies we bank upon, our ITIL standard practices, our global service delivery models, our training programs, our certifications, and our past projects, to let you know why we are the best fit for your requirements.

Virtualisation
Office 365
Microsoft Azure Stack
Amazon Web Services
Google Apps

Our Implementation Process for Managed IT Services

We have a tried and tested process in place to provide managed IT solutions that meet your expectations.

It consists of the following 6 steps:

01 Analysis of
Requirements

Requirement analysis for managed services

Our experts work closely with you to gather and analyze your managed IT service requirements, scope, and overall objectives. We identify the key milestones that have to be reached and highlight the KPIs we will use to measure the success of the project. Based on this information, we will then prepare a final blueprint of the project.

02 Design
Implementation

Design implementation of managed IT support

Our team of experts will design a customized portfolio containing all the managed IT services that are to be delivered. We will design schemas and interfaces that are easy to use and document system and hardware architecture so that any issues that arise can be easily identified and dealt with in the future.

03 Strategy &
Development

Strategy and development of managed IT solutions

We go through the different components of the architecture that will be needed during the implementation of the managed IT services and come up with strategies for best deployment. We also appoint a dedicated IT manager to manage the operations and implementation of the new technologies.

04 Support &
Maintenance

Our team consistently updates the system architecture with new bug fixes and software and hardware upgrades. We also perform system diagnostics to determine whether the IT infrastructure implemented is working as desired. Finally, our experts use complex analytics tomonitor the system so that any issues that might arise in the future are immediately nipped in the bud.

05 Optimization & Implementation

It is at this stage that the upgraded IT infrastructure and system is deployed, and the managed services are monitored at our end. Our experts identify redundant processes and tasks to optimize the IT infrastructure and implement new technologies to keep the system aligned with the latest practices. We also scrutinize the servers for consistent and efficient performance.

06 Network Monitoring

We configure remote management software to continuously monitor workstations, servers, and other network devices via alerts. We also leverage security updates, patch management, and reporting tools to support our managed IT solutions. Moreover, we handle auditing, complaints, and ticketing through a central console and continuously monitor reporting and performance.

Key Benefits of Outsourcing Managed IT Services

By outsourcing managed IT services, enterprises across the board have been able to reap the benefits of IT support at a significantly lower cost as compared to that incurred upon creating a similar team in-house. Here are just a few of the benefits that you can expect to receive when you choose to work with getSmartcoders, instead of other IT managed services companies:

Enhanced
Data Security

Unlike other IT managed services companies,ourIT specialists use data-at-rest encryption capabilities to ensure that your data remains secure at all times so that no security breaches or leaks occur. They also leverage privileged user access controls to protect organizations against unauthorized access and misuse of sensitive information.

Flexible
Workforce

Conventional businesses incur greater infrastructural costs and additional training and payroll expenses when faced with growing business volumes. Unlike other IT managed services companies, getSmartcoders offers a flexible model for hiring additional resources to help meet business volumes the moment you need it or downsize as required. You decide when to scale your resources without any fixed commitments.

Improved
Risk Management

getSmartcoders can minimize the inherent risk involved in your business by contributing our own proprietary methodologies to your IT infrastructure. We assume and manage risks for your business with our industry-specific knowledge around compliance issues. We also advise you on how to avoid risks in your domain of expertise as your trusted managed IT service provider.

Minimal
Service Disruptions

Oftentimes, mission-critical applications rely on multiple technologies. These technologies need to be fully integrated and operational to achieve the desired performance levels. getSmartcoders can ensure that all IT component applications are available and are up and running at the same time to maximize uptime and prevent service interruptions.

Our
Customers Love
What we do

Cybersecurity is a big deal for us and a huge concern for our business. Network administration and monitoring helps keep us ahead of the curve and prevents future issues from arising. With getSmartcoders, we have access to the latest software and technologies – which makes our jobs easier. Plus, our downtime and overall operating costs have been cut down in the face of disasters or data loss of any kind. Bottom line, GetSmartCoders saves us a lot of frustration, time, and money. Could not be more impressed with their managed IT solutions!

President, Logistics Company in North America

getSmartcoders stepped in to help us address diverse technology challenges in various locations and mediums on a 24/7 basis. Partnering with them helped us better manage our integrated services and assisted us in critical network management. Good going guys, and thanks.

CMO, Leading Medical Care Company in Seattle, WA

We are very happy with everything getSmartcoders delivered! We brought them on to help us figure out our user and server environments. They provided us accurate estimates and recommendations that we could not have found elsewhere. Not only did they help us migrate to Office 365, they also helped us set up our cloud network. getSmartcoders staff is professional, sharp, and determined to get the right results from day one. I have the greatest confidence in their services and capabilities.

CEO, Advertising Company, South Africa

Our Existing Clients

FAQs on Managed IT Solutions

Managed Service Providers (MSPs) are essentially third-party technology experts who remotely manage a business’ IT infrastructure and end-user systems to improve their client’s operations without service interruptions or downtimes. They do so on a proactive basis and usually use a subscription model for their services. Outsourced managed IT needs can include network administration, server management, and application management. Other services that they handle may include malware detection, network and security challenges, virtualization, and data storage, among others.

Most companies rely on MSPs for disaster recovery and backups (72%), data storage management (64%), and antivirus and spam filtering (68%). Thus, we can conclude that Managed Service Providers are useful for taking care of different aspects of your business that your front-office staff will never interact with. They are well-versed in handling back-end technologies, which means that your IT team can then focus on handling recurring tasks that are technical in nature. MSPs allow both employees and IT staff to feel less burdened by handling these aspects of the business for them.

The biggest reason why companies choose to outsource their managed IT services is to control costs through a reduction in both capital and operating expenses. As a managed IT outsourcing company, getSmartcoders has the experience and expertise needed to adapt to any scale of operations and cut down operational costs incurred in hiring, training, and managing an in-house team of experts. We also help enterprises eliminate some of the risks associated with different functions like server administration, etc. Our clients can also benefit from our flexible workforce and from investing in the right mix of technology and resources to handle their IT management needs. Finally, as a managed IT service provider, we use highly secure and effective backup systems to ensure complete data security at all times.

High-value outsourced managed IT services can cost anywhere from $120 to $175 per user every month. Managed IT services rates below this range usually lack the level of proactive planning and the maturity of processes required to be good value for money. Most outsourced managed IT service providers worth their weight have the resources in place to start new projects right away.

Our experts have detailed knowledge of data security, network administration, server administration, firewall management, and more. We also rely on the latest standards of network security management and network intrusion detection. We can also support your business with functional CRM and ERP administration during data migration or new software implementation, without any downtimes involved.

We have strategically worked in industries where technology is imperative. The industries we have worked in range from healthcare, to banking and finance. Some other important industries that we have served include retail and energy.

When you invest in managed IT services, you are able to switch from a reactive to a proactive IT model. You can rest assured that all security threats and breaches are handled immediately and that your data has never been more secure. Through greater security, compliance requirements will also be easier to meet, address, and manage.

Scalability is critical to supporting a business’ growth and development when faced with the onslaught of technological advancements. Businesses ought to expect unanticipated hurdles, especially when technological requirements outgrow the available resources. MSPs are well-equipped to handle such situations as they are able to provide support services when needed, particularly with respect to emerging IT problems or unplanned growth spurts in the business cycle. Managed IT services can help businesses adapt to rapid changes and help them stay productive when faced with vigorous scalability issues both in the short term and long-term.

One of the most unpredictable and highest expenditures in the IT domain would be for internal IT capabilities. According to a 2017 Cisco study, since most established IT budgets include maintenance, it should come as no surprise that dedicated Managed Service Providers cut these costs by about 40%. Established enterprises can also support this finding, as some of them have even witnessed a 24% reduction in the cost of IT infrastructure, an 88% reduction in the downtime of applications, and a 224% return on investments in 3 years. As is evident in the results provided, we can safely conclude that Managed Service Providers do offer long-term costs savings.

Advanced Managed IT Services

Gain Critical Managed IT Support with Our Extensive Managed IT Solutions

Glimpse of Work

End to End Managed IT Services

Our Implementation Process for Managed IT Services

Industries We Serve

Technologies
We Leverage