In the past, waiting for cabs to move around a city made travel a big time hassle. Today, thanks to those smartphone apps, travelling around has become a cakewalk. You just need to fill in your credit-card information and pickup point through a taxi app, and a cab will be there in no time to shuttle you to your destination. To simplify matters further, you can even track the driver’s progress towards the pickup point on your smartphone app. But is this the best we can have from taxi-apps, or will improved versions, offer us a better cab experience in future. In this blog, we present our views on how taxis of the future would behave.

infographic on rise in taxi app users

The days are not far off, when apps will begin to understand what we are doing. When this happens, taxi apps will begin to call the shots, rather than the other way around. Apps would then respond to taps, swipes, or spoken commands to bring taxis to where you are stationed. Think about the revolution which the internet of things (IoT) is set to bring in, and you would know why this is round the corner. A taxi-app integrated with (IoT) will sync with social networks to provide more personalized services to their passengers. This would mean TVs in the back of cabs would read the user’s Facebook likes to show the user his favorite channels during the ride.

In the days ahead, taxi-apps will even help drivers anticipate when and where a passenger needs a ride – in fact, before the customer does. So what does this translate to? Once you are done with your shopping or your office hour’s gets over, drivers will drive in to pick you up in the gateway. The IoT enabled app will map your movement from your mobile devices, predict a need and intimate the driver in advance. Thanks to big data and statistical analysis, the preciseness of the service would even get sharper.

Experts believe once self-driving technology comes off age, taxi-apps will play a bigger role in our lives, perhaps steering every aspect of our daily activities. Apps will be used to send commands to driverless cabs for performing tasks like picking up children from school, collecting grocery items or delivering medicine. Uber apps, for instance, can now be used to order and procure vaccines. This same function will be put to many more uses when driverless cars take over the streets.