How Mobile Apps have Plugged Process Gaps in Logistic Industry
Ever since mobile apps came into the market, they have become a preferred choice for customers to interact with a brand. From groceries to medicines, there is an app for everything. From improving connectivity levels to enabling business on the go; from channelizing feedback collection to ensuring seamless visibility, mobile apps have found many uses, and is still expected to reinvent itself to help businesses in several other additional ways. Let’s look at how the logistic industry has been impacted by the mobile app revolution.
It is safe to assume that if you are in logistics business, you want complete visibility over your management. However, it is common for traditional trucking setups to be a logistical nightmare for the business. Use of old-fashioned technology at the head of logistics industry has made it hard for the management to keep a track of delayed deliveries and movement of their vehicles. Sometimes it gets worse when they don’t even know where the driver is! As if this wasn’t enough, lack of communication has created more gaps in what should be a tight system.
Mobile apps have gained traction because they are able to address these issues and more. They provide analytics tool to gauge operational performance and replace the manual processes with automated systems to engage their customers real-time. Most importantly, with the help of mobile apps, logistical personnel are equipped with critical field data that helps them track movement of goods and cargo, an essential information to keep customer dissatisfaction at bay.
The changing industry landscape has made it necessary for the businesses to have complete visibility and control over their logistics process. Here is how adopting mobile technology for your logistic business can be beneficial for your business.
Scope of Process Enhancement Mobile Apps for Logistics Business
A Hong Kong based logistics firm wanted to streamline its logistics process, and was looking for a one-app-solution for all its stakeholders. Not only did the client want an easy to use Android and iOS app, but wanted it within a short period of time. The real challenge was for the developers to build a solution that will encompass an entire scale of their logistics process. The app should be able to facilitate GPS tracking, driver monitoring, vehicle tracking, package delivery and consignment receipts, among other things.
Having built similar apps in the past, our developers knew how to go about to meet the client’s need. The best approach was to build a hybrid app with a unified user interface for both the operating systems. This made the app usable across multiple devices and platforms. Key supply chain components such as barcode scanning, signature capture, dynamic data updates etc. were integrated into the app and linked to the back-end system. From instant tracking to loading/unloading of consignment, everything could be recorded in the app itself, becoming instantly visible to other participants in the process. Other added features such as loss/damage of consignment, delivery status, phone numbers etc. could also be easily updated. The increased operational excellence naturally led to process improvement and enhanced productivity.
Developing apps that can take your business processes to the next level is the forte of developers who have the vision to foresee the future. Our experience in developing custom apps based on clients’ requirements has helped us acquire the foresight needed to build future ready apps. If you want to conceptualize a business process enhancement app, talk to GetSmartCoders today.